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Social Media Management

Winning strategies for small business!


We tell your story, and we get people to listen.

Social media marketing can be confusing and time consuming. Luckily for you, we spend all day every day creating simple, effective social media strategies to put your message in front of the right people without the headaches. We LOVE social media marketing, and help people like you stand out and grow your business. From managing your Facebook Ads to creating content, scheduling posts, entertaining your audience and creating your online strategy, we’re here to help.  Free up your time and grow your business simultaneously, with a team of Brisbane social media experts that have your back and speak your language.


Our Winning Process

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How Does it Work?


social media step 1

Campaign SETUP

Before we begin, we make sure you've got everything you need for a world-class campaign. We create a crystal clear strategy, customer avatar, style guide, accounts, artwork, content, marketing funnel and more. After this you'll be covered on all bases!

social media step 2

RESEARCH & Planning

Each month we research what's going on in the world to see what's popular. This keeps you on top of the trends, and makes sure we are creating content your audience actually wants! This gets put into a calendar to map out the month, and keeps you organised.


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With a completed calendar, we then create the content, artwork, videos and other visuals.  We make content creation a breeze so you aren't bogged down writing articles or thinking of new ideas all the time - that's what we are here for! 

social media step 4

Posting & Scheduling

Messaging is an art. With our content created, we write the posts, captions and hashtags to distribute your content in a way that makes people actually want to listen. Then we schedule the posts in advance so you don't have to worry about things being missed!

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This is where we shine. We are very advanced with Facebook and Instagram ads to make sure you reach the right audience with the right content. We have a signature system we created to build and nurture your audience simultaneously, 365 days a year.

social media step 6

Reporting & Growth

We regularly monitor our campaigns to do more of what works, and less of what doesn't, tracking analytics both weekly and monthly. We create a simple reports every 28 days with language you understand, and constantly update our campaigns.


"In a few years from now, we will all ask ourselves "why on earth did we not invest more into social media".

M i t c h   H i l l s


Why Choose Us?

When it comes to social media marketing, we live and breathe this stuff. You'll have a team of experienced digital marketing specialists helping you stay up to date with all the trends and changes (which happen very often!). The service you'll receive will be second to none, and our monthly reports and simple and clear so you can see exactly what's going on. We speak your language, and it doesn't matter if you don't have tech skills, not much time or maybe just no interest in marketing - we can help you stand out online.

I can’t speak higher of the Mastered Marketing team. They stay ahead of the trend, and the results speak for themselves.
— Ben Wakely
MM has been an awesome asset to my business. They have created a terrific online brand for me - and make it so easy!
— Darcy Lord
MM has been a HUGE help. From day one they were extremely professional and quick to make things happen. I highly recommend them for any social media needs.”
— Carolyn Vincent
I went into this completely I.T illiterate and Mitch truly walked me through the whole process really supporting me. If you want efficient service, Mitch is your guy.
— Michelle Moloney

Ready to grow? Click that button to contact our team!

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Frequently Asked Questions


Why Is Social Media and Content Important?

Building a business is all about creating a relationship with your customers, and the facts don't lie! Over 50% of customers trust brands when they frequently post new content, and even more when the company interacts with them. 

If you aren't building your reputation with social media you are essentially invisible online, and instantly putting yourself at a disadvantage to your competitors. Your social media is the face of your company, and often the first thing customers see. Make it count, by having world-class social media and online marketing! Honestly - the fact that we can actually reach and target such a specific target audience with content they are interested in for such a small budget is incredible, and frankly it's a huge waste not to.

Why Hire a Social Media Management Agency?

Social media and content marketing is an art. It's also very time consuming! Getting help from a professional agency like us will not only let you get ahead online, it will give you the precious time you need to spend more time on your business.

A professional social media agency like us will analyse your accounts and show you exactly where you stand in your marketplace. Get your own customised marketing strategy and access to our suite of services, along with concierge service. By sharing relevant, relatable content on a daily basis we'll keep your customers happy whilst also attracting new ones, to keep your social media platforms healthy and active.

How Much Do You Need to Spend on Ads?

It's no lie that social media is becoming a more 'pay-to-play' platform in 2018 as the marketplace becomes more competitive and saturated. However the upside is that social media advertising is incredibly affective. People check their social media accounts EIGHT times a day!

They spend an average of 35 minutes on the feed, giving you a huge opportunity to get in front of new customers. We specialise in this social media advertising, and are experts when it comes to Facebook Advertising and Instagram marketing. We create a campaign that simultaneously builds new audiences, whilst also nurturing your existing fans to create a strong community, 365 days a year. Whether you're going for brand awareness, post engagement, conversions or generating leads, we'll do extensive research and testing to find the winning formulas for your target customers.

How Long Does it Take to See Results?

Imagine if you just opened a restaurant but you haven’t told anybody about it. It wouldn’t be exploding in the first week! Social media takes time to build, because you have to build trust and relationships with the audience - and you can’t fake trust! It usually takes around 3 months to start seeing a surge in engagement and reach, and you can look at scaling up or throwing fuel on the fire.

Whilst it’s a long game, it creates a priceless asset and an enormous competitive edge because you invested time into an audience. If you focus on building a brand instead of generating instant leads, you will have 10x more success in the long run. It's like dating - you need to ask for their number and invite them to coffee before asking them to marry you - aka buy your product! If you turn an ad off, the traffic stops. Brands don’t turn off - and that's where the real value lies.

How Involved Do You Need to Be?

You can be involved as little or as much as you like - however without a doubt, the more involved you are, the better results you will have. We are not with you every day and don’t have access to what goes on - if you provide us with content we can handle the rest! We encourage you to use Instagram Stories as well, and share some insight into what's happening in your world.

What if You're Starting From Scratch?

If you haven't got any social media pages right now or you've never done social media marketing before, don't worry! Our team of experts can help you get setup quickly and start your campaign from scratch, set up correctly from the get-go.We'll create your Facebook & Instagram pages, graphic design, even funnels and websites if you need it! Alternatively if you're looking for training so you can self-manage your campaigns, we can do that too. Whether it’s for yourself or for a team, we remove the jargon and create simple, practical, easy to implement workshops. 


Make My Social Media Awesome!